Ordering & shipping
How long does my order take?
Every item is made to order — we do not keep warehouse stock. Production takes 2–5 business days, then shipping adds 3–7 business days within the US. You will get a tracking number by email the moment your order ships.
Do you ship internationally?
Yes, to most countries. International shipping typically takes 10–20 business days depending on destination and customs.
How much is shipping?
Shipping is calculated at checkout based on your address and the items in your cart.
Returns & issues
What if my item arrives damaged?
Send us a photo within 30 days and we will reprint and reship it free, or refund you — your choice. No need to mail anything back.
Can I return or exchange an item?
Because every product is custom-printed for you, we cannot accept returns for wrong size or change of mind. Please check the size chart on each product page before ordering. Damaged or misprinted items are always replaced free.
Our giving
How much goes to charity?
A portion of every single order is set aside for charitable programs in Mexico. See our mission page for the details.
Which organizations do you support?
We work with vetted charitable organizations focused on children’s education and community support in Mexico, and we share updates through our newsletter.
Products
Will the colors match what I see on screen?
Very closely. We print from high-resolution artwork on quality materials. Small variations between screen and print are normal, but the image you receive will be rich and detailed.